Transform Your Post-Sales into Future Opportunities With dovyo CRM!
Our platform empowers you to convert every customer interaction into a future opportunity.
With dovyo CRM, you can track, manage, and analyze your customer relationships, ensuring you never
miss a chance to connect and grow. Your future success starts today with dovyo CRM.
Ready to watch your business reach new heights?
Join our exclusive community of 1200+ active users.
Discover Our Uses.
Find out how we can serve your needs!
Issue Resolution
Warranty Management
Technical Support
Customer Feedback
Customer Satisfaction
Order Tracking
Delivery Status
Customer Outreach
Order Management
Complaint Management
Complaint Resolution
Surveys
dovyo CRM RMA Report
Portals Ecosystem
Ever dealt with a product return? dovyo CRM streamlines the entire
process with our RMA Report Portals Ecosystem. You can easily initiate and track your return
requests through a self-service customer portal. Our central hub empowers administrators to oversee
everything, analyze reports, and optimize the RMA process.
Post
Sales Features
Empowering Post-Sales with RMA
Even after a successful sale, dovyo CRM empowers you to ensure customer satisfaction through its RMA (Return Merchandise Authorization) feature. This streamlined process within dovyo CRM allows you to efficiently handle customer requests for returning or exchanging products. The RMA simplifies communication by providing a central platform to track return requests, generate return labels, and stay informed on the status of returned merchandise.
This expedites resolution for your customers and frees up your team's time from manual tasks, allowing them to focus on other aspects of fostering positive customer relationships.
dovyo CRM’s Robust Reporting Feature
dovyo CRM streamlines your sales process by integrating invoicing directly dovyo CRM empowers you to follow up on sales and ensure customer satisfaction beyond the initial purchase. Here, you can generate comprehensive post-sales reports that track customer interactions, service requests, and overall satisfaction.
This valuable data gives you insights into customer trends and areas for improvement, allowing you to refine your approach and build stronger, longer-lasting customer relationships. Additionally, this feature enables you to track your team’s performance and identify areas for improvement
Interactive Portals For Your Team
dovyo CRM's "Portals" feature streamlines communication and fosters stronger relationships even after a sale. Imagine a secure online space dedicated to each team member.
Through these portals, you can provide your team with easy access to important documents, product updates, and knowledge-base articles. This empowers them to find solutions independently and reduces support inquiries, allowing your team to focus on more complex issues and building deeper connections.
dovyo CRM To Cultivate Customer Connections
dovyo CRM goes beyond simply managing customer data. It fosters a collaborative ecosystem for your post-sales success. This feature allows you to seamlessly integrate various customer touchpoints, creating a unified customer experience. It aids in tracking customer interactions, providing valuable insights that can be leveraged to enhance customer satisfaction and loyalty.
With dovyo CRM’s Eco-system, you’re not just managing customer relationships, you’re cultivating a vibrant community around your brand. It’s a tool that empowers you to turn every customer interaction into an opportunity for growth.
Enough is enough! Stop pouring your time and money into
tools that are nothing but a disappointment!
Before #dovyoCRM
Manual Onboarding
Limited Customer Engagement
Inefficient Issue Tracking
Limited Upsell/Cross-Sell Opportunities
Lack of Customer Success Measurement
After #dovyoCRM
Automated Onboarding
Improved Customer Engagement
Efficient Issue Resolution
Targeted Upsell/Cross-Sell
Data-driven Customer Success:
Now is the ideal
moment to book a demo call with our team.
Smooth Linking With Daily Tools That Are
Essential To Your Operations.
More
Reasons to Choose #dovyoCRM for Post-Sales
Enhancing customer loyalty for growth.
dovyo CRM keeps your post-sales game strong. Imagine one central hub for all customer data: contact details, purchase history, and communication threads.
This translates to personalized support (tailored solutions based on in-depth profiles), faster issue resolution (complete interaction history at your fingertips), and strategic upselling/cross-selling (data-driven recommendations to boost customer lifetime value). Build lasting relationships and customer loyalty – the key to sustainable business growth – with dovyo CRM.
For Data-driven sales boost
dovyo CRM enhances your sales proficiency through its innovative ‘contact scoring’ feature. Picture this: your CRM assesses and ranks contacts based on their engagement levels and purchase history. The implications are significant: you can identify promising leads by prioritizing high-scoring contacts, uncover opportunities for upselling and cross-selling by analyzing buying patterns, and optimize marketing campaigns by delivering targeted messages to the right audience.
dovyo CRM empowers you to leverage customer data strategically, resulting in more effective sales strategies and improved financial performance.
For Excellent Post-Sales Support
dovyo CRM goes beyond the sale to ensure your customers are happy with a suite of post-sales features. An efficient ticketing system lets you manage inquiries, complaints, and requests with ease, while warranty management keeps track of important details and reminds you of renewals.
dovyo CRM also helps you prioritize customer issues through sorting and tagging, ensuring critical matters are addressed quickly. By empowering you to provide exceptional service, dovyo CRM fosters long-lasting relationships with your valued customers.
Guiding customer journeys
dovyo CRM goes beyond sales, meticulously tracking the entire customer journey. Imagine it as a roadmap guiding interactions from initial contact to loyal advocates.
This empowers you to personalize communication, identify upsell opportunities, and proactively retain customers. By fostering stronger connections, dovyo CRM lays the foundation for long-lasting customer relationships, essential for business growth.
-
For Data-driven sales boost
dovyo CRM enhances your sales proficiency through its innovative ‘contact scoring’ feature. Picture this: your CRM assesses and ranks contacts based on their engagement levels and purchase history. The implications are significant: you can identify promising leads by prioritizing high-scoring contacts, uncover opportunities for upselling and cross-selling by analyzing buying patterns, and optimize marketing campaigns by delivering targeted messages to the right audience.
dovyo CRM empowers you to leverage customer data strategically, resulting in more effective sales strategies and improved financial performance.
-
For Excellent Post-Sales Support
dovyo CRM goes beyond the sale to ensure your customers are happy with a suite of post-sales features. An efficient ticketing system lets you manage inquiries, complaints, and requests with ease, while warranty management keeps track of important details and reminds you of renewals.
dovyo CRM also helps you prioritize customer issues through sorting and tagging, ensuring critical matters are addressed quickly. By empowering you to provide exceptional service, dovyo CRM fosters long-lasting relationships with your valued customers.
-
Guiding customer journeys
dovyo CRM goes beyond sales, meticulously tracking the entire customer journey. Imagine it as a roadmap guiding interactions from initial contact to loyal advocates.
This empowers you to personalize communication, identify upsell opportunities, and proactively retain customers. By fostering stronger connections, dovyo CRM lays the foundation for long-lasting customer relationships, essential for business growth.
The All-in-One CRM Built for Busy Businesses:
dovyo CRM
Sales & Lead Management
Simplify your sales and lead management processes with dovyo CRM. Organize leads
efficiently, track interactions, and nurture relationships for successful
conversions. Gain valuable insights into deal progress, prioritize
opportunities, and automate repetitive tasks to drive sales success.
Lead Capture & Management
Efficiently capture and manage leads. Stay organized, track interactions, and nurture relationships for successful conversions.
Deal Management
Visualize and track deal progress. Gain insights into deal stages and take informed actions to move deals forward.
Sales Automation
Automate repetitive tasks and streamline sales processes. Increase efficiency and focus on high-value activities to drive sales success.
Sales Sequences
Create personalized email sequences for lead nurturing and engagement. Nurture leads effectively and move them through the sales funnel with targeted communication.
Communication & Collaboration
Stay connected and collaborate with dovyo CRM's Communication & Collaboration
feature. Establish communication channels, share files effortlessly, and foster
teamwork across your organization. With intuitive tools at your fingertips,
empower yourself to communicate effectively and drive collaboration for success
Omnichannel Communication
Send emails, run campaigns, manage calls, integrate social media, and send SMS effortlessly. Connect meetings with Gmeet & Teams Integration and reach your customers.
Team Collaboration
Utilize shared calendars to coordinate schedules, internal notes for seamless communication, and ensure tasks are evenly distributed among the team.
Updates & Issue
Management
Send announcements based on team, raise tickets for timely resolution of problems, and track updates to stay on top of important issues.
Reporting & Analytics
Unlock valuable insights and drive informed decisions with dovyo CRM's Reporting
& Analytics. Dive deep into your data, track performance metrics, and identify
trends to optimize your strategies and propel your business forward. With
intuitive reporting tools, empower yourself to make data-driven decisions and
achieve greater success.
Reports & Dashboards
Easily visualize key sales metrics and performance trends to make informed decisions and drive business growth.
Performance Metrics
With dovyo CRM's Sales Performance feature, track metrics like lead conversion rates, deal win rates, and average deal size to drive productivity.
Lead Overview
Analyze deal details, assess lead quality and gain insights into lead sources, engagement levels, and conversion probabilities to prioritize leads.
Customer Management
Take control of your customer management with powerful features of Customer
Management. Store and manage customer information, track profile completeness,
and segment your audience for targeted campaigns. With dovyo CRM, empower
yourself to provide personalized experiences and foster lasting connections.
Contact Management
Easily store and manage customer information with dovyo CRM's feature, ensuring you have quick access to important details whenever you need them.
Completeness Meter
Track the completeness of customer profiles, helping you maintain comprehensive and up-to-date information for better engagement.
Customer Segmentation:
This feature allows you to group customers on shared characteristics, enabling you to customize your marketing efforts and messaging for maximum impact.
Customization
Modify your CRM to suit your unique business needs by customizing fields,
layouts, and workflows. With customization tools, you can adapt them to fit your
specific processes and preferences, ensuring easy integration into your workflow
and maximizing productivity.
Custom Fields
Add custom elements to capture specific information relevant to your business needs, ensuring comprehensive data management tailored to your requirements.
Views & Filters
Customize data views and filters to focus on the information that matters most to you, enabling efficient data analysis and decision-making.
Custom Integration
With Custom Integration feature, integrate third-party applications and services to your business, extending the capabilities of your CRM.
Web, Tablet, And Mobile Ready
Access it from any device, anywhere. Manage contacts, track sales, and monitor performance on the web. Use it on tablets for presentations and meetings. Stay connected with the dedicated mobile app for on-the-go access. Keep your business moving forward, no matter where you are.
See the difference today!
Dive into the advantages of our CRM platform and witness the impact on your business.
dovyo CRM keeps your post-sales game strong. Imagine one central hub for all customer data: contact details, purchase history, and communication threads.
This translates to personalized support (tailored solutions based on in-depth profiles), faster issue resolution (complete interaction history at your fingertips), and strategic upselling/cross-selling (data-driven recommendations to boost customer lifetime value). Build lasting relationships and customer loyalty – the key to sustainable business growth – with dovyo CRM.