The Best-In-Business CRM For Hospitality Business.
Explore customers across geographies, accelerate lead conversion, and transform first-time customers
into lifelong patrons by providing personalized services from their initial click-through booking to
checkout. Efficiently manage multiple portals, properties, or partners using the dovyo CRM platform.
Why choose dovyo CRM for your hospitality business?
Customization
dovyo CRM allows you to configure the system to perfectly match your specific hospitality workflows.
Mobile Integration
Housekeeping and ground staff can use dovyo CRM's accessibility to access guest data and complete tasks while on the move, improving efficiency.
Third-Party Integrations
dovyo CRM integrates with various third-party extensions and APIs, allowing you to connect your CRM with other essential business applications for a more streamlined operation.
Built-in Analytics
dovyo CRM provides built-in analytics that helps you measure the return on investment (ROI) of your marketing campaigns and promotions, enabling you to optimize your marketing strategy.
Zero Repetitions
dovyo CRM automates mundane tasks, freeing up your team to focus on providing exceptional guest service.
Loyalty
Send personalized promos and offers based on guest preferences, driving repeat business.
Streamline Your Workflow
With dovyo CRM, you can create detailed pre- and post-sales
processes using Blueprints. Define clear steps for internal teams, whether it’s handling bookings or
managing cancellations. By standardizing processes, adhering to SLAs, and using checklists, you can
consistently deliver excellent customer service.
Boost Guest Engagement
dovyo CRM empowers you to cultivate stronger guest relationships.
By centralizing guest data, including past preferences, booking history, and special requests, you
can personalize their experience. dovyo CRM equips you to anticipate guest needs and exceed
expectations, fostering loyalty and positive online reviews.
Make data-backed decisions with built-in analytics.
Turn your smartphone into a Lead Conversion tool
Access reservation details, preferences, and upgrade options - all on your phone.
Quickly review inquiries and confirm reservations while details are fresh.
Send welcome messages, confirm bookings, or offer early check-in - all from your phone.
Integrate your favorite apps
Frequently Asked Questions
dovyo CRM is a Customer Relationship Management system designed to streamline
guest services for hospitality businesses. It helps manage interactions with
guests, improves organization, and enhances overall guest satisfaction.
dovyo CRM offers a centralized platform for managing guest profiles. It allows
hotels to easily add, update, and access guest information, making recordkeeping
efficient and secure.
dovyo CRM provides features like reservation management, personalized
communication, inventory tracking, and maintenance scheduling. These features
are crucial for managing guest flow, enhancing communication, and ensuring
smooth operations.
Yes, dovyo CRM has a request management system that allows hotels to track and
manage guest requests and service consultations effectively. It ensures timely
communication with staff and other departments involved in guest services.
dovyo CRM’s automation features allow hotels to automate repetitive tasks like
sending check-in reminders and managing room service requests. This not only
saves time but also ensures consistent communication with guests.
Yes, dovyo CRM can be integrated with various tools commonly used by hotels,
such as property management systems and housekeeping software. This seamless
integration enhances guest experience and operational efficiency.
dovyo CRM provides features like reservation tracking, task management, and
secure messaging that help hotels stay organized. It also maintains a
comprehensive record of guest interactions and maintenance plans for easy
reference.
dovyo CRM prioritizes guest data security. It employs robust measures, including
data encryption, secure user authentication, and access controls, to safeguard
guest information.
dovyo CRM offers reporting tools that help hotels understand guest preferences,
trends, and service outcomes. This data can be used to personalize services and
optimize guest experiences.
dovyo CRM offers comprehensive support, training materials, and dedicated teams
to assist hotels and resorts with any system-related queries or issues.
Elevate Your Hospitality Business dovyo CRM!
Streamline guest services, enhance communication, and transform your operations efficiently!
